Invite & Manage User Accounts

Adding a user

Adding team members to your account is simple.

To do that, navigate to the 'Users' tab on the left-hand menu on your ftrack Review interface.

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Once on the 'Users' page, click ‘+ Add User’.

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This will bring up the following dialog:

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Tip: 'Add user' dialog will also show how many seats you have left, providing more transparency and enabling you to buy additional seats.

  • To add extra seats, click the 'Buy more seats' button, opening the purchase dialog. Fill in the number of additional seats you want to buy and make a purchase.

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To add a user, enter an email address (or multiple email addresses separated by commas) to send an invitation email.

Each invitation email contains a link to a secure page where the user can enter their name and password.

Disabling a user

Members of your organization may come and go over time. If this happens, you can disable a user account, which means that the user will no longer be able to sign in.

To disable a user, open the ‘3dots’ menu to the top-right of a user profile and choose the 'Disable user account' option.

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Workspace administrators can manage the role of other members of their team from the same User options menu.

Currently, there are two levels of roles:

  • Administrator: Can change the security settings, invite new users and change user roles (ie make other Team members Administrators)

  • Team member: More permission limitations compared with the Administrators. They are not able to change security settings or manage other users.

Deleting a user

A user can also be deleted from the ftrack Review account from the user options menu.

To delete a user, open the ‘3dots’ menu to the top-right of a user profile and choose the 'Delete' option.

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Please note: In this instance, the user will be permanently deleted.

Comments and activities will remain, but will be attributed to an ‘Unknown user’.

 

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